MyCC says it had initially engaged with Shopee on 19 October due to the escalating public outcry against its certain practices. It added that the meeting was also held in order to “gain a better understanding of the nature of the online marketplace platform industry and the logistic industry that provides the first and last mile delivery services to these platforms.
In regards to Shopee, MyCC is expecting the platform to provide the justification to its conduct, as well as a detailed account on how it will internally address the first and last mile delivery issues without further jeopardising users’ interest before the assigned deadline.In a press release, MyCC CEO Iskandar Ismail states the agency will ensure that online marketplace platforms provide a conducive environment for onboarded users.
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