Samsung denies new Galaxy phone burnt from malfunctioning

This undated handout provided on April 30, 2019 by a Samsung smartphone user, who asked to be identified by his surname Lee, shows a damaged Galaxy S10 5G device on South Korea's southern island of Jeju. Samsung on April 30 stood by its new Galaxy S10 5G model after a South Korean smartphone owner claimed posted pictures of a charred handset claiming it had mysteriously"burnt".

But the smartphone user, who asked to be identified by his surname Lee, claimed his Galaxy S10 5G phone had burnt “without reasons”. He said he hadn’t done anything to the phone, which was left beyond repair since “everything inside was burnt”.The electronics giant has touted its new Galaxy phones as the world’s first available smartphones with built-in 5G communications.

The claim came after the South Korean firm posted a 56.9% drop in net profits year-on-year Tuesday amid a weakening chip market and rising competition.

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