: Sabah Health director Datuk Dr Rose Nani Mudin urged cooperation from members of the public to provide complete information when making an emergency call so that the responders at the hospitals in Sabah can act at a reasonable rate.
Commenting on the issue of delay in sending an ambulance which was raised in a local newspaper on May 5, she said that the department had conducted an investigation by examining real-time data in the Malaysian Emergency Response Services 999 database. Dr Rose Nani said a total of six attempts to call the caller were made by the Regional Centre and MECC from 12.07 pm to 12.19 pm but failed, causing the ambulance could not be deployed due to unclear information on the location.
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