Rush-hour e-hailing fare hike prompts passengers to opt for taxis

Taxis are picking up more passengers during rush hours following a steep hike in e-hailing fares for peak period. – BernamapixThe number of taxi passengers has increased by 40% lately due to e-hailing’s expensive fares during rush hours, said Combined Taxi Across Malaysia president Kamarudin Mohd Hussain.

“It stems from the way some companies take advantage of peak hours on the grounds of high demand,” he toldKamarudin said e-hailing fares will continue to increase, and it is impossible for it not to get out of control when the number of taxis decreases. Taxi drivers cannot estimate the fare since it is based on the meter, that continues to run even if the vehicle is stuck in traffic. However, a taxi’s starting fare is RM3, with an additional RM0.10 for each 115m it travels.

Agreeing with Kamarudin, Consumers Association of Penang president Mohideen Abdul Kader said e-hailing services such as Grab should have ceiling fares just like taxis.“Grab fares have not increased permanently for all times of the day. Mohideen said using a bus may be a cheaper option, but it is not always feasible because of the passengers’ health conditions, and the long distance between the bus stop and the destination, and the long wait for a bus ride.Mohideen said many other e-hailing providers, such as MyCar, Maxim and InDriver, have reasonably fares but when a customer tries to book a ride, it takes forever to get one or none at all.

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