PLUS said the move is aimed at reducing congestion caused by reload activities at all toll plazas. — Picture by Hari Anggara
PLUS in a statement today said the move is aimed at reducing congestion caused by reload activities at all toll plazas in the northern region and the southern region . “This contributes to unnecessary delays due to customers experiencing insufficient balance and require emergency topping up at the exit lanes. On average, a reload process at the exit lane takes up to 3 minutes,” the statement said.
Therefore, the company strongly advised customers to plan their journey and ensure that their Touch 'n Go cards have sufficient balance before entering the highway.
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