According to a translation of the site, one feature of “PlayStation Stars is that the status level changes according to activity. Participants start at Level 1. Purchasing a full game on the PS Store and obtaining a trophy with a higher rarity than normal will promote you to Level 2.” Buy four full-price games and earn 128 rare trophies and you’ll hit level 4, which comes with whatdescribes as an “interesting” perk.
announcing the program’s arrival in Asia that levels are determined by both “the number of non-common trophies earned for gameplay as well as full game purchases from the PlayStation Store.” So, if Level 4’s “priority” customer service feature gets rolled out internationally, support requests globally could be ranked based on which user sank more time into getting trophies, or who has tossed poor Sony Interactive more cash.
After reading the article, Sony has come up with a player class system, upper class and lower class, if you're not upper class, you receive inferior service. Great, just what this world needs more of, financial discrimination.
Hahahahahahhahaghahahhahha
This is a Kotaku tabloid tweet. Don't let them push you guys over the edge with their bullshit. These kids write these garbage engagement articles for very little money.
Is just getting first in line for costumer support, service is the same, kinda like the bank platinum preference line or the movie theater. At the end they will just point you faster to a website to try to resolve the issue haha 😆
Activision already does this, so it's nothing new unfortunately
This is such a slap in the fuckin face🤦🏻♂️
So good customer service is behind a pay wall now?
I honestly forgot this was even happening. The phrasing on the service also tells me that it's probably digital copies only for purchases that count towards the points system? Sucks to be a collector who paid an extra 100 bucks for discs, I suppose.
I hope sony understands how messed up that sounds
Boy PlayStation really has a pulse on what their players want. 🤣🤣🤣
Ah yes pay to win better CS
PS5 scalpers are gonna be getting some top tier customer support.
Playstation has customer support?
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