Open letter to the new minister of Tourism, Arts and Culture

Seri Tiong King Sing, congratulations on your appointment as the Tourism, Arts and Culture minister.

Although engagements with the private sector must continue, the ministry should not carry on with business as usual by limiting itself to leaders of NGOs. This is more so for travel and tour operators. The number of companies currently registered under Tour Operating Business and Travel Agency Business regulations is 4,773.

The share for tour operators was minuscule at less than a quarter of 1% because public transport and accommodation could be booked directly by domestic tourists and the majority of domestic visitors drove their vehicles, spending a whopping RM15.5 billion on fuel alone. As long as tour operators do not offer products needed by domestic tourists or that are beneficial to domestic excursionists, the demand for their services by domestic visitors will remain low.

To incubate ideas, tourism operators need the right environment such as labs with around 30 participants each.

Source: Holiday News (holidaynews.net)

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