No doubt about it, Mavcom must stay!

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LETTER | The commission must remain so that airline passengers retain their rights.

| Once more there has been talk of abolishing the Malaysian Aviation Commission but the Consumers’ Association of Penang feels that for the sake of upholding airline passengers’ rights, Mavcom must stay.

In the past, airline passenger complaints frequently went unresolved because airlines did not have to be accountable for their actions . Airline passengers usually complained about issues related to refunds, baggage handling and not being informed about flight cancellations/postponements. The existence of the MACPC has made it so that airlines have to be more careful in their operations and that complaints by their passengers are addressed accordingly.

 

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Mavcom says AirAsia never sent details of klia2 immigration congestionThe commission says the low-cost carrier did not respond to its request for information ahead of talks with immigration authorities. FMTNews Congestion KLIA KLIA2 Bunch of clowns. I suspect the congestion at KLIA2 Immigration is due to flight delays which has resulted in more flights arriving at the same time. well maybe u should open up an OFFICIAL channel on social media so everyone can send you those pictures themselves. what kind of bs are u spouting? why are u asking for the documentation from airlines? cant u get it from the airport operators instead
Source: fmtoday - 🏆 5. / 72 Read more »

Mavcom: We never got AirAsia’s daily reports on KLIA2 immigration congestion | Malay MailKUALA LUMPUR, Oct 21 — The Malaysian Aviation Commission (Mavcom) says that it never received the details of the daily documentation requested from AirAsia Bhd, which the low-cost carrier claimed consisted of details of congestion on a daily basis at the KLIA2 immigration counters. In a statement...
Source: malaymail - 🏆 1. / 86 Read more »

Mavcom: We never received immigration congestion files from AirAsiaMavcom says it sent several reminders to AirAsia to hand over documentation regarding KLIA2, but there was no response. Here we go again! I suspect the congestion at KLIA2 Immigration is due to flight delays which has resulted in more flights arriving at the same time My goodness the complaint is about the inefficiencies at the immigration counters and Mavcom wants to be spoon-fed by airlines for detailed information on this complaint rather than investigating it thoroughly by being at the battlefront to verify facts. What is mavcom for?
Source: malaysiakini - 🏆 20. / 51 Read more »

Changes will be made to Mavcom if necessary, says Dr MThe prime minister says the government is looking into the complaints about Mavcom's performance. FMTNews Mavcom MahathirMohamad Without MAVCOM, AIrAsia will be free to mistreat passengers.
Source: fmtoday - 🏆 5. / 72 Read more »

CAP defends Mavcom over immigration congestion issueCAP president Mohideen Abdul Kader says before Mavcom was established, complaints from passengers were often ignored. FMTNews KLIA2 MohideenAbdulKader
Source: fmtoday - 🏆 5. / 72 Read more »

PM: Perubahan terhadap Mavcom akan dibuat jika ada keperluanPutrajaya sedang memberi tumpuan kepada Mavcom berhubung aduan diterima membabitkan pihak kawal selia industri penerbangan itu. FMTNews MahathirMohamad
Source: fmtoday - 🏆 5. / 72 Read more »