: Malaysia Airlines is offering affected customers a one-time change to their travel itinerary free of charge, or opt for a full refund irrespective of their fare family due to Indonesia’s Mount Ruang volcanic eruption.
“Alternatively, customers may also reach out to our Live Chat support available on the website or call our Global Contact Centre,” it said. Earlier today, Malaysia Airlines cancelled 19 flights between Kuala Lumpur International Airport and destinations in Sabah and Sarawak following Mount Ruang’s volcanic eruption.
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