Additionally, 82% of the respondents shared that they would switch their current package for one that offers more value for money. 100Mbps is the boradband speed of choice for Malaysian with 66% of respondents saying that they are on a 100Mbps plan despite faster broadband speeds available. 100Mbps seems to be the favourite possible due to the price and adequate speed provided.
At the same time, switching to faster plans yields an average of 28% savings on their internet bills . The reduction in broadband prices and the increase in broadband speeds can be attributed to the government’s efforts through MCMC to implement the Mandatory Standard on Access Pricing which came into effect in June last year.However, the survey indicates while there is interest to switch to the cheaper and faster broadband package, the biggest challenge remains coverage and port availability.
“Out of those who expressed interest in signing up for a broadband package via iMoney in the last quarter of 2018, 32% were unable to do so due to the lack of coverage in their location. Of those that did have the necessary coverage, more than half of the applicants were not able to access the broadband package of their choice due to technical issues such as insufficient port allocations,” according to survey.
With home broadband pricing and speed getting increasingly competitive, this is the best time for Malaysians to regularly review their broadband plans to find one that fits their usage.
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