THE Malaysian civil service, which grew out of the old Malay states and British Malayan administrations into a multi-tiered and diverse group of ministries, departments, and agencies at federal, state and local government levels, has lost the luster that once characterised it, becoming an unresponsive government unto itself within government.
Over time, because of the New Economic Policy promulgated after 1969 race riots, and with covert encouragement from superiors, a “Malay agenda” has developed, designed to cater to ethnic Malays and little else. The Selangor Islamic Department in 2014 conducted raids with the police on the Malaysian Bible Society that were embarrassing for the then-opposition Pakatan Rakyat state government.
Other misuses occur through false travel and accommodation claims, and payments for goods not supplied or work not done. Tenders are often manipulated to hand out construction jobs to specific companies. Assets are sometimes misappropriated for personal use. In 2018 the MACC prosecuted only 418 civil servants out of 1.7 million employees for fraud and corruption, with 13 from top management. This year to September 567 have been prosecuted, including eight from top management according to MACC statistics.
Standards have been declining since 2014. The size needs to be cut urgently and practices modernised to make government more efficient, according to a recent World Bank report. The Whistleblower Act is extremely weak and the government still prefers to intimidate and threaten whistleblowers rather than investigate allegations of fraud and corruption within the civil service. There is still a prevailing culture, even with the new Pakatan Harapan, that transparency is still a prerogative – or not – of government.
The one-dimensional nature needs to be addressed urgently, if it is going to modernise and be relevant in the 21st century. It needs to reflect national population demographics to not only reflect the nation’s racial mix, but gender mix as well. A single-race, male-dominated civil service lacks the diversity needed to tackle society’ needs and problems. Without demographic change, the culture dominating the civil service will remain corrupt.
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