The Domestic Trade and Cost of Living Ministry has recommended Touch ’n Go change the name of its visa card. This is because the word “Touch ’n Go” is synonymous with the toll payment system, hence it would confuse the public who may get the visa card for the purposes of paying for tolls when the card is unable to do so.
He further said that TnG needs to explain to users that its visa prepaid cards are only for the purpose of purchasing goods and services and for withdrawing money. Moreover, TnG was also instructed to carry out advocacy and early notification to users to inform them of the expiry of the card period.
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