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Experts urge authorities to improve RFID technology immediately

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PLUS Malaysia Bhd’s rollout of the RFID system from Juru, Penang, to Skudai, Johor, on the North-South Expressway starting Jan 15 has elicited a less than favourable response from road users who questioned the effectiveness of the new toll collection system.

Considering the massive traffic congestion that built up at various toll plazas on the first day of its implementation, the road users’ concerns were legitimate.

Universiti Kebangsaan Malaysia Faculty of Engineering and Built Environment senior lecturer Associate Prof Dr Sawal Hamid Md Ali said people have the right to question the rationale behind replacing the existing toll collection system with the new RFID technology if the latter is beset with weaknesses and is not very different from the system it has replaced.

Pointing to Singapore, Dr Sawal Hamid said the republic was the first country in the world to use a barrier-less toll system after it introduced the Electronic Road Pricing system in 1998 which proved effective in reducing traffic congestion. He also said that if the authorities continue to use the barrier toll system, then the barrier must be made to lift up for vehicles to pass through even if there is insufficient balance in the eWallet. The remaining toll payment can be deducted when the user reloads his/her eWallet.

 

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