Monday, 18 Nov 2019 07:05 AM MYTThe e-hailing bus service would work well for specific routes such as to the airport or tourist areas. — Picture by Choo Choy May
“This idea is not new. In Scotland, about 30 years ago, they had something called ‘Dial-a-Bus’ which serviced residents within a community,” he related to“The ‘Dial-a-Bus’ picks up people and goes to places within a housing area and sends them to their pre-booked destinations. “If the government wants to do this, I suggest it follows the module which has been adopted by the UK, where the bus service is handled by people who belong to the respective communities,” he said., Loke had expressed an interest in studying the possibility of introducing an e-hailing service for public buses but did not elaborate further.
An e-hailing bus service will allow commuters to plan their journey better. — Picture by Choo Choy May But rather than coming up with another form of bus service, Law said the government should consider revising the routes offered by Prasarana Malaysia and operated by its subsidiaries, such as Rapid KL.
Ajit Johl, head of the Public Transport Users Association , while agreeing that the e-hailing bus concept is a good idea, however, cautioned that the service may be more suitable for a niche market, such as the tourism industry where destinations are specific.“I believe they have done their research and they see a market in certain segments, like that tourism segment,” said Ajit, referring to Putrajaya.
“It must be operated with a smaller bus. A minibus concept would be ideal, but not buses like the Rapid buses,” he said. SSDU’s deputy director Fahmi Ngah said the team wanted to encourage the use of public buses and make catching one easier in the state through an integrated system that includes ride-hailing services.
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