says the angry outburst by a Melaka restaurateur, which was captured in a 51-second video by a customer recently, should not have happened.
He added that good ethics and manners were a reflection of the country’s people and culture, and that good customer service was a right. On Sunday , Melaka Unity, Community Relations, Labour and Consumer's Affairs Committee chairman Ngwe Hee Sem visited the restaurant and gave the owner advice while stressing that although some Malaccans are known for their caustic language, it doesn’t justify tarnishing the state's reputation.
Bahasa jiwa bangsa. You use foul language against another person, it only reflects on your character.
Rakyat malaysia masih juga xda yg alert ye atas apa perbuatan diorg boleh dirakam dan viral masih x sedar..klau diorg alert tentu diorg xkan buat perangai punyer.😅😅
Customer is king? Yes and no. As a call center customer service agent, while I agree the restaurateur's actions was uncalled for, I'll give her credit for blowing steam at that customer TrustNoOne
Embarrassing
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