PETALING JAYA: The updated Mandatory Standards for Quality of Service will not affect current plans offered by telecommunications companies, says the Malaysian Communications and Multimedia Commission .
“Consumer plans below 7.7Mbps will not change after April 1. This is because a mandatory standard on QoS , and does not impact product offerings,” it added. “They are also required to monitor network utilisation and network availability to ensure that any issues on the network that might affect consumers’ experience are proactively monitored and rectified,” it said.
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