JERANTUT, Oct 3 —Consumer protection and cyber security are among the aspects being improved in the Malaysian Communications and Multimedia Commission Act 1998, says Malaysian Communications and Multimedia Commission chairman, Fadhullah Suhaimi Abdul Malek.
“The MCMC has scrutinised the existing act and among others, on how we can ensure the service provision is always good for consumers, meaning we must have consumer protection. This is due to the existing act having been in existence for over 20 years and the time has come for the MCMC to enforce a law that is in tandem with the current situation.
“Based on complaints from village residents and the media, we went to the ground and looked at the places with poor Internet coverage and we have requested that the service provider boost services to these areas,” he said.
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