Concern over use of chatbots for mental health guidance

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PETALING JAYA: Stigma and cultural beliefs have already discouraged some Malaysians from seeking help for their mental health issues. Further exacerba...

: Stigma and cultural beliefs have already discouraged some Malaysians from seeking help for their mental health issues.

“The conversational capabilities and round-the-clock availability of these platforms have made it a go-to source. And although they offer convenience, anonymity and may provide some insights, their diagnosis may be inaccurate, which is dangerous.” “After perusing the information I provided, it suggested that my symptoms were caused by insomnia. Without seeking a second opinion from a healthcare professional, I purchased insomnia pills that were claimed to be effective in promoting sleep,” she said.“What initially seemed like a temporary solution turned into dependence. I felt unable to sleep without the medication, which also disrupted my normal sleep-wake cycle and made me drowsy and fatigued during the day.

He said when it comes to mental illness, psychologists and psychiatrists are crucial as mental health is a multifaceted aspect of human existence and encompasses biological, psychological, spiritual and social dimensions. Adnan said some mental health disorders, such as bipolar disorder, schizophrenia and depression require medication as part of the treatment.As mental health concerns the cognitive and emotional functions of individuals, he said inaccurate diagnoses and treatments provided by ChatGPT have the potential to inflict significant psychological harm on individuals.

Source: Healthcare Press (healthcarepress.net)

 

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