The affected users across the country say they have not been able to launch mobile applications apart from WhatsApp and Telegram; this included the CelcomDigi’s Life mobile application, whereby users could check on connectivity status.Taking to social media, some aggrieved users said they had to drive home to use the WiFi to resolve online payments.
Initially, he thought it was his phone that had a problem, and restarted it 12 times, switched on and off the airplane mode for 19 times , but to no avail.X user @algrrif had in a separate post called out to CelcomDigi saying the network provider should notify on any upcoming maintenances that would affect users, as the disruption had affect not only those wanted to use QR to pay for their meal, but also e-hailing services and the food delivery industry.
An X user with the handle @apobangpolife wrote that Celcom is getting worse, there were so much complaints and the telecommunication provider is just keeping quiet, at least offer some refund. However at the time of writing, lowyat.net said the post had been deleted from the telecommunication network’s X account.
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