Almost 25,000 calls made to 'HEAL Line 15555' mental health helpline this year

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KUALA LUMPUR: The National Mental Health Crisis Line or HEAL Line 15555 (Help with Empathy and Love), the first crisis hotline in the country, has recorded 24,346 calls as of August this year.

Health Director-General Datuk Dr Muhammad Radzi Abu Hassan said of the total, 15,907 of clients received support and emotional help while 8,479 were given specific intervention.

"Some 89 cases of suicidal ideation were treated and 117 cases of suicide attempts were successfully referred to hospital for treatment through MERS999 activation and collaboration with the police and the emergency department," he said in a statement on Sunday . Dr Muhammad Radzi said the ministry was also carrying out other initiatives such as the Mysave programme and the implementation of a suicide prevention training module for frontline staff.

 

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