LONDON, April 8 — Cancelled flights and long queues at British airports caused by a lack of staff due to the coronavirus pandemic will hit confidence and hold back recovery unless the problems are resolved quickly, the aviation regulator said today.
The head of the Civil Aviation Authority told airlines and airports he expected the two sides to work together on staffing to fill the gaps, saying airlines should only advertise schedules they could deliver with current staffing levels. Cancellations should be announced well ahead of time. Airports across Europe have warned of a struggle to recruit and train staff but the problem is particularly acute in Britain where soaring cases of Covid have kept staff at home and many workers deserted the industry for more reliable jobs.
It said today that with little notice that travel restrictions would lift earlier this year, it was now struggling to recruit staff to meet the “stunning” recovery. It warned it would take months to fix the problem.
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