Have you had a bad manager who made bad decisions? For those of us who have , trading in the boss for a nice, clear-thinking robot can seem pretty appealing at times.
As Barry Libert and Megan Beck of the machine-learning company AIMatters put it in a recent piece in the, we are now entering the age of “self-driving companies.” Their analogy rests on the idea that the self-driving car universe now encompasses a spectrum of progress, and that companies can be classified the same way. At one end are cars that run with some driver assistance, while at the other end there are those that are fully automated, with various iterations in between.
Of course, older workers or women could be screened out by humans, too, but human managers do have some skills that chatbots and algorithms do not. Emotional intelligence and other skills around empathy can guide decision-making in actual flesh-and-blood managers in ways that they cannot in machines. Indeed “Polanyi’s paradox” is often pointed out as one reason why human beings will never quite be replaced as workers.
globebusiness Perhaps we could find one to replace our PM?
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