London Drugs confirms it was victim of ransomware attack

Retailer London Drugs has confirmed Tuesday that cybercriminals have demanded a ransom for data that was taken in a cyberattack that took its stores offline for a week.A London Drugs store in Surrey, B.C., is pictured during its multi-day closure on April 29. The chain confirmed Tuesday it was the victim of a ransomware attack. Retailer London Drugs confirmed on Tuesday that cybercriminals have demanded a ransom for data that was taken in a cyberattack that caused stores to shut for a week.

"We acknowledge these criminals may leak stolen London Drugs corporate files, some of which may contain employee information, on the dark web," a spokesperson wrote in a statement. The cyberattack on April 28 prompted the retailer to close its stores for that entire week. It was May 7 before all stores had fully reopened.

The company also said that it has informed the relevant privacy commissioners of the compromised data, and it is continuing to work with third-party cybersecurity investigators and police to investigate the cyberattack.London Drugs president and COO Clint Mahlman tells The National’s Ian Hanomansing about the cyberattack that shut down all of its stores for days and how an outpouring of support from staff and the community helped the company navigate the crisis.

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