London Drugs says it's unwilling to pay ransom demanded by hackers

RICHMOND, B.C. — Retailer London Drugs says it is "unwilling and unable" to pay a multimillion-dollar ransom to cybercriminals who claim to have stolen data in a hacking attack that recently shut down its stores for more than a week.

The retailer was responding to an image posted on the social media platform X, connecting the London Drugs attack to a ransomware group called Lockbit.The image suggested a ransom of $25 million had been demanded from London Drugs with a deadline set for Thursday, adding that the retailer was so far "only willing to pay 8 million."

London Drugs closed all 79 of its stores in B.C., Alberta, Saskatchewan, and Manitoba on April 28, when it became aware of the cyberattack.It was part of a series of hacking incidents that included what the B.C. government called a "sophisticated" attempt by criminals to breach its own information systems, and the hacking of B.C.'s library systems by extortionists who sought a ransom to not release the data.

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