The outage of the company's learning platform, Brightspace, comes as thousands of students across Ontario access remote learning for the first time this school year.Just a 'Planned Maintenance'... in the middle of the school day... that effectively shuts down my entire class both in-school and online..."In an email to CTV Kitchener, CEO John Baker said that the maintenance was not scheduled, and that the company would try to clarify its notice page in the future.
"We had sudden and unexpected spike in demand on our storage platform that impacted a small number of our clients. We have addressed the core issue, some clients are back online and others are coming back online shortly," he said. The Twitter account for Limestone District School Board in Kingston tweeted about the outage at around 11 a.m., identifying the Minds Online program as the one being affected."This issue is affecting multiple Boards across the province. No ETA for restoration at this time," the school board said in a tweet.
Please note our D2L Minds Online platform is currently down. This affects all virtual school secondary students in LDSB. This issue is affecting multiple Boards across the province. No ETA for restoration at this time. Thank you for your patience.
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