Why are so many young Aussies are avoiding phone calls 'at all costs'?

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Sixty per cent of Gen Z dread making or accepting a phone call, while people aged 18 to 26 would prefer to text than talk on the phone.

Experts say the art of conversation is "being lost" as many young Australians continue to avoid phone calls.

Some millennials also find it rude to receive calls unexpectedly because they believe something is wrong, including from their parents.Rowan Associates leading child and family psychologist Clare Rowe said the ability to make a phone call is a key communication skill. " absolutely clear trend where they increasingly avoid phone calls, they absolutely have a preference for text-based communication, they find phone calls intrusive, annoying and a lot of them do say it produces this sense of anxiety.

 

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