When it comes to delivering would-be parents the worst news in the world, we can and must do better | Isabelle Oderberg

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New guidelines for ultrasound sonographers in Australia and New Zealand prioritise patient-centred communication

‘Another common story I hear is one of total silence. The healthcare worker conducting the ultrasound who doesn’t even look at you, much less speak to you.’‘Another common story I hear is one of total silence. The healthcare worker conducting the ultrasound who doesn’t even look at you, much less speak to you.’Last modified on Mon 14 Mar 2022 16.31 GMTImagine walking into an ultrasound suite, filled to the brim with excitement, ready to see your new baby on screen, maybe even in 3D.

Another common story I hear is one of total silence. The healthcare worker conducting the ultrasound who doesn’t look at you, much less speak to you. You leave the clinic without any information, at least happy you got to see your little peanut in black and white. Then, out of nowhere, you get a phone call from your doctor. It’s not good news. All you want is to be able to turn back time, walk back into the room, and have a moment to look on the screen and say goodbye.

“Many sonographers were stressed because they did not have any training or consistent departmental protocols which encourage a collaborative approach and gave them the support needed when faced with unexpected or adverse obstetric findings,” she says. “Sonographers are on the frontline conducting these scans and parents are telling us delayed communication from the day of the scan until the next time they see a doctor concerns them,” says Asum’s chief executive, Lyndal Macpherson.

 

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