What happens when you ask for free financial counselling?

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If times are getting too tight, what is the best way to ask for help and some free financial counselling?

The Reserve Bank of Australia has increased official interest rates for four consecutive months, lifting the nation’s cash rate to 1.85 per cent. That has added more than $600 to the average $611,158 Aussie mortgage, and official rate futures suggest there are more rises to come.

However, you will ultimately be answered by a caring and compassionate person trained in recognising your particular financial need, who will refer you to the right place.As the Helpline’s recorded greeting says: “We collect personal information to provide you with financial counselling and related services.” If you’re worried about what they collect and disclose, there is a privacy policy on its website.

And where you have been hit by a large, unexpected expense for, say, an essential item such as a car repair or replacement, they may tap into a no-interest loan offered by a not-for-profit, such as Good Shepherd microfinance.

 

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