Everyone loves a good whinge about their local council, but some attract more ire than others.
The Victorian Ratepayers Association’s Dean Hurlston said he was not surprised by the councils that took out the top spots – and the true scale of complaints could be even higher. Merlynston resident and Merri-bek ratepayer Margaret-Mary Cashin has submitted two complaints to the Ombudsman in recent years aboutinvolving council, residents and a professional soccer club at Hosken Reserve in her neighbourhood.
“We want our residents to feel they can come directly to us so we can respond to them faster,” she said. The council also pointed to data showing complaints about it had decreased in recent years.
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