Traveller Letters: Beware this trap – don’t trust your boarding pass

Beautiful Madrid nearly stayed a dream when the printed boarding pass of our connecting flight from Munich showed both the wrong gate and flight number. Despite the only listed Madrid flight departing from a far corner of the airport, we kept faith with our printed ticket and persisted with plan A. A bad call, forcing us into a madcap dash across 17 terminals and a linking train to arrive as the plane’s door was set to close.

Maybe it was the piteous sight before them but the Lufthansa check-in staff and flight crew were all smiles and kindness. The moral: whatever you think is true, when reality quacks like a duck, chances are it is one.After a great week in Western Australia we woke to a text message from Virgin Airlines saying our flight to Sydney that morning had been cancelled. The alternative offered by Virgin was a 4.

We had to book a Qantas flight for $1597 each. Virgin refunded $335 each, the cost of the original ticket. Out of pocket for $1242 each and this is not covered by our travel insurance or our credit-card insurance. We really are pawns to the airline industry.In the lead-up to Anzac Day, I thought it was appropriate to highlight the war memorial at Villers-Bretonneux.

The first of the two bags arrived two days after our arrival and it now appears that my wife’s bag will find its way to the baggage equivalent of limbo and be cursed to spend eternity on the great hereafter carousel. We’ve now incurred significant costs for clothing and other essentials which can’t be claimed against Jetstar until the expiry of 21 days and only with the provision of receipts for all items.

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