The one time you shouldn’t trust your kids

My deep and abiding lack of trust in all humans, even my own children, swung into action last week.asking for help with transferring money for a bill which needed to be paid that day.Haha. I know I look old, and there’s this idea old people get sucked in all the time. But a couple of things set off the alarm. The message was too out of character. Not a phone dropper. Not a last-minute bill payer.

and the new Communications Minister Michelle Rowland back announced the new rules in Question Time on Monday. I called ACMA to find out if any fines had been issued, but sounds like a case of too soon, and please put in your request in an email. Last Sunday, five calls from New Zealand made me lose my mind. All purporting to be from Amazon Prime, saying I’d be charged for the renewal of my account unless I cancelled. Two things. Which company would be so nuts as to warn you about an impending charge? And Amazon Prime is not my stream of choice.I rang Telstra, begging for help.

Delia Rickard, the ACCC’s deputy chair and queen of Scamwatch, has her own personal way of avoiding scams. She hasn’t picked up her home phone in years. She talks to everyone about how scams work. Both of her kids. Friends and family. Rickard’s mum fell victim to a social security scam because the fraudsters played on the anxiety around pensions. Honestly, these people are just the worst. And it is hard to get ahead of organised criminal behaviour.

What can we do? Trust nobody. What can telcos do? Be more like Telstra . And what can banks do? Make it possible for us to see exactly where our money is being directed, says Paul Haskell-Dowland, a cybersecurity expert at Edith Cowan University. PayID is a good example. He’s also very pro-reporting on what happens to you if you get scammed.But the best defence is to lack trust in everyone. Even your kids.

The ACCC has a phishing number to send malicious texts to.

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