The owners of the Ocean View Motel in Mollymook told news.com.au they have been inundated with threatening phone calls and fake bookings after the guest, Sharon Graham, said she was billed $50 for her “inaccurate” review of the accommodation on Booking.com.
After the review was published, the manager of the motel sent Ms Graham another invoice for her stay, which included a $50 charge for “social media bookings false review”. They said Ms Graham’s two-night booking did not include housekeeping and she was discounted accordingly. Ms Fulton said the business has received threatening calls and a barrage of fake online bookings since news of the $50 bad review fee – which was the first time they’d made such a charge – went public.“Due to all the threatening phone calls and fake phone bookings and fake online bookings we have had no choice but to close the business. Our whole system is gridlocked,” she said.
Previously in another instance, motel management threatened police and legal action against a reviewer who had mentioned they’d seen a cockroach on the premises.
Glad to hear this. These business owners have done this multiple times.
With the greatest sympathy for those affected by the fires, these people should not be in business.
Ppl should be held accountable.or false reviews. They can make or break a business. We see fake ones all the time.
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