Melbourne Nightclub Criticized for High EFTPOS Surcharge Rate

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Melbourne,Nightclub,EFTPOS

A Melbourne CBD nightclub is facing criticism for charging a 5% surcharge on all card payments, which is more than double the industry standard. An anonymous patron has reported the venue to the Australian Competition & Consumer Commission (ACCC) for the high surcharges.

A Melbourne CBD nightclub has been chastised over its “ridiculous” EFTPOS surcharge rate which more than doubles most industry standards.

The poster shared by Reddit user reads: “Dear customers please note our EFTPOS machines have a 5 per cent surcharge on all transactions. Thanks for your understanding.” “Businesses can charge a surcharge for paying by card, but under the Competition and Consumer Act, the surcharge must not be more than what it costs the business to use that payment type,” a spokesperson said.

It is situated within the grounds of the Colonial Hotel in Melbourne’s CBD, and often hosts house, techno, breaks, electro, progressive, indie, and alternative rock performances.

Melbourne Nightclub EFTPOS Surcharge Australian Competition & Consumer Commission ACCC

 

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