Major blow for Bonza customers after low-cost airline suddenly grounded

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Cancellations,Administration,Low-Cost Airline

Low-cost airline Bonza has told customers they are unable to process refunds to thousands of out-of-pocket customers after it went into voluntary administration.

, with Sky News Australia host Peter Stefanovic revealing an aircraft was seized and the airline"is done".

The company later confirmed on the same day it had appointed Hall Chadwick as administrators to take control of the business to decide if there is a viable future. Frustrated travellers - many who were stranded at airports - were left high and dry and forced to find alternative flights or other ways to get to their destination.Customers were promised refunds. However, after a meeting with the airline's chief financial officer to go through the company's position they confirmed reimbursements were not available"at this time".

"Unfortunately, the administrators and/or the company are not in a position to process or issue refunds at this time," it said in a statement late on Wednesday.The company remains hopeful the low-cost airline could be rescued by a third party, with administrators meeting"key industry participants" on Tuesday and Wednesday.

Transport Minister Catherine King suggested on Wednesday the low-cost airline will unlikely return to the skies amid ongoing discussions to keep it viable. Picture: NCA NewsWire / Martin Ollman"The administrators, we’ve been speaking to them overnight, they’re trying to get the airline back up and running. I think they’ve got to look at the books a fair bit. It’s unlikely that will happen," she told ABC News Breakfast on Wednesday.

Cancellations Administration Low-Cost Airline Airline Bonza Refunds

 

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