Injured workers left high and dry by icare’s excruciating slow pace

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Opinion | Eight months after icare launched a remediation program, fewer than 25 injured workers have been compensated

The PwC report paints a picture of an organisation that wasn’t properly set up, had few checks and balances and didn’t have the correct processes in place. This, coupled with certain executives that shunned criticism and treated the regulator as an inconvenience, created a culture of “selling a positive picture” that allowed misconduct to thrive.

Like a number of organisations battling underpayment issues, icare needs to own the problem and do a better job of compensating underpaid injured workers.it set up a compensation scheme that was independently run, properly resourced to review claims, and included a calculator on its website to give a running tally of the number of people and the amount of compensation it had paid. This helped rebuild its reputation.

“To date we’ve established that 56 injured workers have been underpaid in addition to 30 who have been overpaid. Further we’ve repaid 24 injured workers a total of $260,000 as a result of the remediation process,” the new CEO Richard Harding said in a statement.

‘icare’s culture was so warped that no one saw the obvious injustice of handing out massive executive bonuses but failing to repay underpaid injured workers.’“We’ve been actively assessing thousands of files to ensure we can correct any identified underpayments to injured workers. However, the current legislative requirements make remediation a difficult and lengthy process,” Harding said.

 

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Just more corruption under Gladys

It was a company that was never meant to work. That's why the hired mates instead of competent people to run it. The premier and all ministers should resign in shame.

Dommi is almost a white collar criminal.

If the shareholders cared then they would have removed the whole headshed for gross incompetance. But the only shareholder is the LNP NSW govt. They probably think 25 in the last year was an overachievement.

This guy needs to be in prison.

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