I was stranded in a wheelchair at the airport. Something’s finally being done

After an arduous 18 months, it’s time to farewell Wanda.“You’ll just have to get out and stay here on the footpath,” the driver said, despite an earlier assurance he’d push me inside the terminal.

Inspired by Fearnley’s actions, I decided to take my incident to the commission. It was a straightforward but protracted process.A conciliator organised a series of virtual meetings, emails and phone calls with the manager of the hire car company, and lawyers from Sydney Airport and Virgin Australia.

Sydney Airport has started a trial at the international terminal to help passengers with disabilities. There is now clearer signage to tell drivers they can stop in the accessibility drop-off zone at Terminal 1 if their passenger has trouble walking. Sydney Airport will review the trial after four weeks to determine whether it could be further improved, and extended to the domestic terminals.I’m delighted both the airport and airlines are willing to plug the gaps, so people with disabilities have the same access to travel as everyone else. I mean, it’s a human right.

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