When Amy called Centrelink, she was told it had been assumed she received the Newstart allowance for at least a whole year, so the amount she was paid for the single fortnight had been multiplied by 52.
“I said that’s not ok, I don’t give permission for that. I wasn’t really sure from a legal point of view what they can and can’t do. “But then the debt collectors said I needed to have Centrelink call them and pause it, because they can’t pause anything from their end.” “I called Centrelink and spoke to a man and he said, ‘Oh they haven’t done anything yet, they look like they have just unpaused it because it’s been more than six months.
The department referred cases to debt collectors when a person was no longer receiving welfare payments and had failed to respond or enter into a “suitable recovery arrangement”, he said. “So I paid that on credit card. I didn’t want to but it freaked me out. I said to her I feel like a criminal.” Last month, the Human Rights Law Centre flagged concerns about the department’s automated system, known as, with the United Nations, saying it is often inaccurate and increases poverty by lumping vulnerable people with large amounts of unexpected debt.
We are a better country than this. How can someone be put through this for $80.
Just do the can't hear you thing if they call. Accuse that caller of being a prank lol
If you are a victim of Robodebt this link has lots of info I gathered to understand why it wrong & how to fight it
Just block the number easy
Maybe they should get their system right right before they start threatening people
Good
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