How Slack is costing you time, and your boss money

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The average Australian knowledge worker loses 166 hours of focus time each year to unproductive work-related chat messages, according to a study by Economist Impact.

Sales consultant Naveen Francis says his biggest distractions at work are social media and work-related messages.“I tend to be very focused, but the problem is, if I’m taken away from the thing I’m working on, it’s hard for me to remember everything that I had in my head ,” Mr Francis said.that notifications from instant messaging services and the allure of social media were his top sources of distraction.

All up, distractions cost the average knowledge worker an estimated 600 hours of stolen attention every year, compared to an average of 568 hours across the 10 developed economies studied. Only French workers were more distracted, losing 608 hours of focus time each year. “At a company level, deep focus is essential for producing valuable insights that can lead to improved products, services or processes – and thus higher profits.”The report found that managers globally were more frequently distracted than those lower down the corporate ladder.

Pia Broadley, head of APAC sales for US file hosting service Dropbox, which commissioned the report, said a key finding of the research was that Australian knowledge workers could increase their gross value-added contribution by 44 per cent if they minimised distractions and optimised their focus time.

 

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