Eat, sleep, move: How Rio keeps its miners happy in the remote Pilbara

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A million meals, 75,000 flight passengers: just another month in WA for the country’s largest iron ore producer.

When Richard Cohen joined Rio Tinto as a graduate engineer 30 years ago, there was only one way to mine iron ore: live in the Pilbara.

This is largely unprecedented, not only in Rio, but around the globe, and getting it right is vital for attracting and retaining staff in “We don’t have any stoves and burners any more,” she said. “We work with digitised temperature controls … I control my overnight roasting on my phone.” “Four years ago being a FIFO wouldn’t have been in my mind, but now, I can’t think of anything else,” she said.Richard Cohen took charge of Rio’s villages in the midst of COVID disruptions in 2020 and has since dealt with the fallout of aBoth reports called out a power imbalance between company employees and contractors as a contributor to the problems.

Rio is now trying to boost activities available to off-duty workers, including gym classes, music rooms, places to read, and different spots to eat.

 

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