COVID test sold in Woolies, Coles slapped with fine over failure to provide data

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The supplier of a rapid COVID rapid test sold in Woolworths and Coles has rejected allegations it did not provide data to support the performance of its tests and its poor customer service after the medicines regulator slapped it with a $106,560 fine.

The supplier of a rapid COVID-19 test sold in Woolworths and Coles has rejected allegations it did not provide data to support the performance of its tests and its poor customer service after the medicines regulator slapped it with a $106,560 fine.

“This compliance action serves as a reminder to companies to take their obligations seriously,” the TGA said in a statement.via email that the company had consistently provided data to the regulator. “We operate a 1800 number, in addition to email and SMS response options that are provided from 7 am–9 pm, seven days a week. We are committed to the highest levels of customer support and product performance.”

 

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