Complaints about public transport staff have doubled as rolling rail shutdowns to build the state's major transport projects trigger a wave of commuter backlash.
“People who are caught up in unplanned public transport disruptions need to be provided with clear and consistent information about what is going on and their alternative travel options,” Mr Jennings said. Nearly 1300 complaints were also made about myki this year, with commuters complaining about delays in processing refunds and mobile myki systems.
On one side, 'Unprofessional!' On the other, 'Whingers!'
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