Several customers complained that the outage meant they were unable to pay for critical items such a groceries or fuel.
"Currently sitting at Woolworths with countless other CommBank victims," one Facebook user reported. "We all look so impressed." "I am here to cash out from an ATM and my card got locked up in the machine. It's been 30 minutes," wrote another. "I went to transfer funds at the counter in Coles and it didn't work, so I had to do the walk of shame outside," reported a third.
Technology tracking company downdetector.com.au noted complaints about CBA's online banking system in every major Australian capital city."We're very sorry for this," CommBank said on its outage page.Continue reading
Monday morning and customers are still without their pay that was due on Thursday. It’s all over their social media. Their teams are giving different times, people are sitting on the phone for hours...why is there no coverage on this?
Curious on how they are going to reimburse us?
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