Collapse of cult food delivery company leaves customers fuming

They were the husband and wife team with an army of loyal fans of their online grocery delivery platform, but now Delish Deliveries customers say they feel misled and are owed money after the family company collapsed.

Jaeger and Claire Richmond say they had no control of Delish Deliveries, despite their images appearing on the website in this screen capture from March 2024. “I noticed towards the end of last year … the produce wasn’t predominantly Australian as it used to be, the choices had diminished,” she said. Customers were mostly confused as to how a company that was in liquidation with money owing to creditors could still be taking orders. Claire and Jaeger’s smiling faces remained emblazoned all over the website.

Investor Olivier Adolphe had taken over the Delish operation, which delivers to NSW and parts of the ACT, with Claire Richmond listed as a minority shareholder of the new entity. As complaints piled up, however, customers slowly became aware of the ownership change. The new owners had been in control of the business since at least October 2023. Last weekend Jaeger sent out a text message from his personal number to the last customer list he had access to.

Source: News Formal (newsformal.com)

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