test” as he pushes executives in his 6000-strong federal health department to write and therefore, think, more clearly.
As Mr Comley tells it, many were “a bit turgid”. As the briefs piled in for his approval, Mr Comley negotiated two extra days in the relentless budget timetable the Finance Department sets agencies.
The move is more than just better readability and comprehension. Mr Comley says he wants his middle managers to take responsibility for getting it right the first time.In government, that is radical, but according to Mr Comley, this will empower the middle and free up executive time to frame and drive strategic priorities.
revealed that well-written memos take up to a quarter less time to read and approve, saving the navy about $111 million in officer time and $532 million for the whole service.One of his public-sector clients told Mr James: “Plain English forced us all to think much more clearly.” He has been asking his executives: “What is the number of dollars that we’re expending per quality-adjusted life year” for their various programs?As Mr Comley observes, the answer is a pause for thought. According to the literature, the actual health system only contributes about 10 per cent of improvement in health and wellbeing outcomes.
Source: Healthcare Press (healthcarepress.net)
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