Belinda thought she'd be able to navigate the aged care system. She was wrong

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The ABC has heard multiple stories of confusion, frustration and despair from people encountering the aged care system for the first time. Here's a guide to what you need to know when the time comes.

Centrelink, aged care homes and service providers, trying to get information.

ACAT determines what sort of help is needed, how urgent it is, and whether it can be done in the home.This is for people who are able to remain at home but need a higher level of support than what the CHSP provides. The key one, she said, is to really make sure the service provider can provide "all the services needed" and the "total number of hours of care" that the home care package specifies.

 

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There are 3 financial categories for res aged care and only 1 is required to pay a RAD. Other 2 pay only a contribution or no payment at all. Depends on income and assets, and if a home is owned if a protected person will be staying in the home.

Early entry level is not just domestic assistance. It allows access to Allied Health services as well as in home personal care and respite. Over simplified explanation here. Get it right please.

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