Bad news if your home has one of these

A “shocking” three-month oversight by a major Aussie company has put hundreds of thousands of people at risk of being targeted by criminals.

The files included more than 355,000 detailed invoices dated from 2021 to 2024, records of inspections, estimates, compliance reports, electrical safety inspections, service quotes and service reports, Mr Fowler said in a report published “In this case you had templates of thousands of invoices. This company offers subscription services, you can see when the subscription is going to expire. So for example, you wait until about one month before it expires and say, ‘Hey we’re going to give you a 50 per cent discount.’”“Locations of smoke alarms, what type was there, the last date of work orders, so it provides this position of trust,” he said.Mr Fowler said he often found “very sensitive data from very small companies”.

A legal representative for Smoke Alarm Solutions said in a statement to Mr Fowler, “Based on the circumstances of the alleged incident as instructed by our client, the alleged incident does not, in our view, constitute a notifiable data breach under the Act, and therefore our client is not required to notify either the authorities or any individual about such alleged incident.”Mr Fowler said service providers in regulated markets had a unique responsibility to protect customer data.

Scammers impersonate real businesses that the victim has previously interacted with and send through a bill for a service. They work in volume, hoping a tiny percentage of recipients are complacent enough to trust the unidentified number or email addresses asking them to foot a bill. High-value industries such as real estate and construction are frequently targeted due to the large sums typically invoiced. Travel companies and car dealerships have also been recent targets.

Service Quotes Jeremiah Fowler Customer Details Sensitive Customer Information Customer Management Platform Responsible Disclosure Notice Oceania South Australia Technology Consultant Customer Data Electrical Safety Inspections Store Digital Records Data Store Compliance Reports Australia And New Zealand Alleged Incident Invoice Scams Consumer Watchdog Service Reports System Integrator Smoke Alarms Data Breach Work Orders Service Providers Scam Texts Scam Method Australia Queensland

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