Aussies will spend more after omicron ‘blip’, Mastercard says

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The Australian Open could be key to helping consumers accept “life after COVID-19” despite a plunge in spending and confidence caused by the omicron wave, the Australian head of Mastercard says.

Richard Wormald said the grand slam tournament in Melbourne was critical to building consumer confidence.“It’s a very positive sign for all of us on living with COVID-19 rather than hiding away from it,” he said. “Hopefully, it does give people confidence to get out and realise there is life after COVID-19 and we can run big events still.”

“And that’s taking a huge toll on the industry, and small businesses in particular, where just a few absences can wipe out an entire store’s workforce.”Mr Wormald expected a return to strong spending because Mastercard data revealed that the switch to online shopping and eating was permanent. Mr Wormald said the shift would affect business for the next decade with capital injection required across payments systems, warehousing and delivery.Although conditions on the ground were tough – particularly with swathes of staff shortages because of COVID-19 infections and the isolation rules – the underlying conditions remained strong, he said.

 

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