Aussie father reveals how scammers outsmarted him and his bank

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The father-of-two did everything in his power to protect his money, but it still was not enough. 9News

"So how much did you lose?" I asked.Scammers were smarter than not only him but also his bank, Westpac."I got a text message that my card had been stopped because $700 had been taken out of my account," Sauermann said."I've checked my online banking straight away and noticed two $700 withdrawals.

"I was on call waiting for three and a half hours and then the phone just hung up after that," he said."So eventually at 1.30am I get onto someone. They say, 'don't worry your online account is shut and just don't worry about it and ring up the bank in the morning'. So I'm like 'phew'," he said.Detective Acting Superintendent Richard Puffett from New South Wales Police said scammers are getting smarter.

"At this point I'm shaking like a child, you know just in shock. So I finish off with the bank and then go to the police station," Sauermann said.Detective Acting Superintendent Richard Puffett from New South Wales Police said scammers are getting smarter and consumers need to be wary.Police are trying to piece together what happened in Sauermann's case."The bank says I 'probably won't get my money back'.

 

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