Airline, insurer under fire after lost luggage mars veterans’ Anzac Day trip

  • 📰 smh
  • ⏱ Reading Time:
  • 27 sec. here
  • 2 min. at publisher
  • 📊 Quality Score:
  • News: 14%
  • Publisher: 80%

Australia Headlines News

Australia Latest News,Australia Headlines

Transport Minister Catherine King said the lack of fair treatment for passengers in Australia was incredibly disappointing.

Veteran Adam McPhee travelled nearly 15,000 kilometres from Melbourne to Gallipoli to wear his medals for the Anzac Day dawn service, but his medals, which he received for tours in East Timor and the Solomon Islands, almost didn’t make it.

Veteran Adam McPhee and his wife, Kylie, said a stressful situation was worsened by their insurer not paying out compensation. Kylie has spent the last six weeks fighting for what they are owed, including $500 which should have immediately been paid out after their luggage was missing for 24 hours. “We acknowledge and understand the frustration of our customers due to the congestion, lack of information, and confusion in the terminals. We acknowledge that the long queues and wait times have been unacceptable,” he wrote.

Source: Healthcare Press (healthcarepress.net)

 

Thank you for your comment. Your comment will be published after being reviewed.
Please try again later.
We have summarized this news so that you can read it quickly. If you are interested in the news, you can read the full text here. Read more:

 /  🏆 6. in AU

Australia Latest News, Australia Headlines

Similar News:You can also read news stories similar to this one that we have collected from other news sources.

Airline, insurer under fire after lost luggage mars veterans’ Anzac Day tripTransport Minister Catherine King said the lack of fair treatment for passengers in Australia was incredibly disappointing.
Source: brisbanetimes - 🏆 13. / 67 Read more »

Elderly man dies in hospital 10 days after alleged serious assault in Gatton on Anzac DayThe man was showing signs of improving from the alleged assault before his condition 'rapidly deteriorated' and he died in hospital 10 days later.
Source: abcnews - 🏆 5. / 83 Read more »

'Escalating day by day': Around 300 Australians remain stranded in New CaledoniaPrime Minister Anthony Albanese said the government is working with around 300 Australians stranded in New Caledonia, as riots over proposed voting rule changes continue.
Source: SBSNews - 🏆 3. / 89 Read more »

Putin’s big day, Swiss guards and garbage-eating pigs: photos of the dayThe Guardian’s picture editors select photographs from around the world
Source: GuardianAus - 🏆 1. / 98 Read more »

Indian airline's new safety check-in offer for female travellersThe new feature allows women and girls to see where other women are sitting when selecting seats.
Source: 9NewsAUS - 🏆 10. / 72 Read more »

Air Vanuatu to lose 170 staff as liquidators try to save embattled airlineThe airline employed 441 people prior to the liquidation, which began on May 9.
Source: 9NewsAUS - 🏆 10. / 72 Read more »