West Midlands Ambulance Service: Hospital waits frustrating says paramedic
Jack O'Byrne started working as part of the two-man ambulance crew during the pandemic
"Our job can be frustrating at times but it's not the fault of the system," Mr O'Byrne said. "It's just overloaded with the amount of people that are calling." "When you first start out it is a little bit of a shock, because it's very different dealing with an actual patient in front of you rather than a training scenario," he said.West Midlands Ambulance Service director Mark Docherty has warned the service is facing huge challenges unless hospital delays are reduced
"It can be frustrating, especially if you are spending the majority of your shift outside a hospital," Mr O'Byrne said.
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